Returns & Exchanges
At Rigorer Official Flagship Store, we are committed to your peak performance and offer a 30-day return policy for all unworn gear in its original packaging. If your equipment doesn't meet your expectations, we provide a streamlined process for hassle-free returns and exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original Rigorer packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Item
Print your prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects the returned gear, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing